Phone: (239) 592-1219 Email:info@veterinarytechnicalinstitute.net

Staff Training

Get Your Veterinary Staff to the Performance Level You Need!

Trained employees are essential for the veterinary field’s economic survival. Are your employees up to par?

At Veterinary Technical Institute, we have trained and educated highly qualified veterinary office managers, technicians, assistants and receptionists since 1995. We are training experts!

Staff Training Steps

VTI’s Staff Training Program is delivered by topic and with training available for all members of the veterinary staff. Here is an example:

Staff Training Topic: Practice Dental Program

Curriculum: Dental Protocols

Team Training Levels: Veterinarian, Office Manager, Technician, Receptionist

Deliverable Outcome: Increased Dental Revenue

Veterinary Continuing Education (C.E.) credits are provided for those that attend. C.E. is also available independent of the Staff Training Program, but will not include training session coaching, curriculum, training materials, or protocol development and support.

Try a mini-topic for Free to sample the effectiveness of VTI’s Staff Training Program.

Staff Training Program Topics

There is a real need within clinics for a streamlined approach to staff training that would provide managers, technicians, assistants, and receptionists with effective instruction and the ability to develop learned skills. Many clinics want to be able to train their staff with a results-oriented curriculum and training program at a reasonable cost. By using our comprehensive Staff Training Program with progress assessment, this goal can be achieved.

Staff Training Program Topics include:

  • Free Mini-Topic: Veterinary Website Review
  • Time Management
  • Client Retention
  • Client Communications
  • Veterinary Practice Marketing
  • Staff Management
  • Presenting Invoices and Estimates
  • Exam Room Flow
  • Practice Dental Program
  • Veterinary Inventory Management
  • Medical Diagnostics

Identify Your Needs

We believe that qualified technicians, assistants and receptionists can NOT merely learn skills, but they must also have a solid foundation of core book knowledge and operations protocol understanding to be properly effective in a veterinary setting. Our curriculum integrates concept training with hands-on application to provide a comprehensive training program.

What is it costing you for deficiencies in your current staff training?

Simple Integration

You choose what Staff Training Program Topics you want your staff to learn. Through our simple-to-access online training format, we provide your staff an interactive training session on the topics you choose, with follow-up coaching sessions for the management and team.

Immediate Results

You will see the results as your staff demonstrate what they have learned through a comprehensive assessment and in-clinic performance assignment included with each Staff Training Program Topic.

Effective and Cost-Conscious Training

Register your staff for one Staff Training Topic or the whole Staff Training Program. Protocol customization. Day and evening coaching times available.

Individual Staff Training Program Topic Register $325 per Staff Training Topic  – Includes:

  • 1 (one) 1-hour Coaching Session for Management (up to 3 participants)
  • 1 (one) 1-hour Coaching Session for up to 15 staff participants
  • Curriculum and Training Materials
  • Progress Assessment
  • Continuing Education Credit
Staff Training Program Package
Register
$2,750 for 10 Staff Training Topics – Each Topic Includes:

  • 1 (one) 1-hour Coaching Session for Management (up to 3 participants)
  • 1 (one) 1-hour Coaching Session for up to 15 staff participants
  • Curriculum and Training Materials
  • Progress Assessment
  • Continuing Education Credit
Practice Coaching

$550 per Month Includes:

  • Weekly Mini-Meetings with management to review weekly goals and implementation
  • Two – 1 hour Office Management Training Sessions per month